Citizen Rights & Accountability
Grievances Redressal Cell
Dedicated citizen support channel for recording complaints, reporting civic issues, and tracking municipal service delivery across Khyber Pakhtunkhwa.
Section Officer (Complaints)
Department: Local Government, Elections & Rural Development Department
Office: Civil Secretariat, Peshawar, Khyber Pakhtunkhwa
Phone: 091-9210032
Fax: 091-9210201
Email: grievances@lgkp.gov.pk
Timings: Mon - Fri (08:30 AM to 04:30 PM)
Provincial Portal
PMRU Citizen Portal
You can also lodge and track your civic grievances directly on the official Khyber Pakhtunkhwa Citizen's Portal app.
Open PMRU PortalSubmit a Complaint / Grievance
Fill out the form below. Your complaint will be assigned a tracking ID and routed to the designated officer.